Last week, we visited the brilliant team at IMS Heat Pumps Limited in Sheffield. As always, time spent with installers gives us invaluable insight—and this visit was no exception. One clear message came through: we needed to make it easier to tag installations to the correct installer. It's a small detail with a big impact on workflow and accountability.
By the end of the week, our product team (Alexander and Saurabh) had already delivered a new feature that does exactly that. Now, tagging installations to the right person is quicker, clearer, and more reliable. We’re proud to work with partners who challenge us to be better, and with a team that turns feedback into features in record time.
If you're an installer, this update is already live. Let us know what you think.
We provide controls and monitoring for heat pumps without the need for extra hardware. Homeowners enjoy maximum comfort and reduced energy bills, and installers save time with every install. Homeowners, start a free trial today! (then £50/year).
