Become a Havenwise Pro
Ensure your installs perform at their best, while saving time. Learn how you and your customers can benefit from Havenwise.
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Why partner with Havenwise?

Build the best business for you and your customers.

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Win New Business

Havenwise’s energy-saving credentials and sleek homeowner app give you a compelling sales hook, helping you secure more projects.

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Save Time

Monitor and manage your installs from anywhere, reducing the need for site visits. Track COP, diagnose error codes, and adjust settings through our dedicated installer portal.

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Reduce Callbacks

Havenwise optimises the heat pump settings. Avoid repeat visits to finetune settings like the weather compensation curve or answer questions from confused homeowners.

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No Extra Kit

Our dedicated team and in-app guidance handle user questions for you, so customers stay happy while you stay focused on new work.

Havenwise works with the major brands

(coming soon)
We’re adding brands. Tell us which brands you're installing (contact us)

How do I install Havenwise for my customer?

Havenwise doesn’t require extra kit*! You complete your install as usual, connect the heat pump to internet, and set the controller in the right operating mode. You don’t need to set or tweak the weather compensation curve. The customer can then complete the setup themselves!
1. CONNECT

Connect the heat pump to the internet like you normally do. myVaillant app for Vaillant, MELCloud for Mitsubishi, SmartThings for Samsung, and Onecta for Daikin

2. Configure the controller

Set the heat pump controller: Ensure the heat pump controller is in the right operating mode for Havenwise to work perfectly. This step is only needed for Mitsubishi and Samsung, and we'll tell you exactly what the right settings are.  

3. SELF INSTALL

Homeowner downloads the Havenwise app and follows the steps to connect the heat pump to Havenwise. Set schedules for heating and hot water. This is a step that the homeowner can do.

*For Samsung heat pumps, Havenwise provides a wireless temperature sensor free of charge.

Don't just take our word for it.

I will be recommending Havenwise without hesitation, even having the simpler interface is worthwhile for a lot of clients, let alone the efficiency advantages.
Richard, Installer
'I'm very impressed with what Havenwise achieves. One of the advantages of Havenwise is that you can operate a heat pump in mild weather in a way that greatly reduces cycling.'
Peter, Installer
'The heat pump was previously on pure weather compensation and the room temperature was overshooting. It's very cool to see the Havenwise control algorithm working so well from day 0.'
Rob, Installer